Role overview
We are seeking a highly motivated Forward Deployment Engineer (FDE) to work directly with customers across the Energy, Oil & Gas, Land Management, Utilities, and Renewable Energy sectors.
This role sits at the intersection of customer success, consulting, product management, and AI engineering. The ideal candidate is equally comfortable discussing business challenges with operations leaders, understanding field workflows with engineers and technicians, and collaborating with technical teams to design and deploy AI-powered solutions.
You will help customers identify high-value opportunities, implement AI solutions, drive adoption, and transform operational challenges into scalable products. This role is critical to ensuring our AI platforms and agents deliver measurable business impact.
This position is based in Houston, Texas and is on-site. It is not available as a remote role.
Key responsibilities
- Partner with customers to understand workflows, challenges, and business objectives.
- Identify opportunities for AI-driven productivity and operational improvements.
- Translate business requirements into solution designs and technical requirements.
- Support deployment of AI agents, copilots, enterprise search, and workflow automation solutions.
- Conduct customer workshops, product demonstrations, and training sessions.
- Gather feedback and help drive product improvements.
- Travel occasionally to customer offices and operational sites.
Required skills & qualifications
- 2-5 years of experience in Energy, Oil & Gas, Utilities, Land Management, Renewables, Industrial Operations, or related industries.
- Bachelor's degree in Engineering, Geology, Computer Science, Data Science, Information Systems, or a related field.
- Strong analytical, communication, and customer-facing skills.
- Experience gathering requirements and solving business problems.
- Experience with SQL, data analysis, APIs, enterprise applications, or business systems is preferred.
- Experience in one or more of the following areas is highly desirable:
- Production Operations
- Drilling & Completions
- Reservoir Engineering
- Utility Operations
- Renewable Energy Operations
- Exposure to Azure, AWS, or cloud technologies is a plus.
- Familiarity with AI technologies such as LLMs, AI Agents, Copilots, Enterprise Search, and RAG is preferred.
- Knowledge of operational systems such as ERP, GIS, SCADA, SharePoint, EAM/CMMS, or document management systems is a plus.
- Ability to work independently and collaborate with globally distributed teams.
- Willingness to travel as needed.
- Preferred Industry Experience.
Eligibility
- Candidates must have a valid U.S. work authorization and be eligible to work in the United States without sponsorship.
- This position does not offer employment visa sponsorship, H-1B sponsorship, or visa transfers, now or in the future.
- Ability to travel occasionally within the United States to customer offices and operational sites.